At planningforthebestlife.com, we sell digital downloads ONLY. We do not sell physical products so no products will be shipped. Our digital download products will be delivered to you immediately after your successful purchase via direct download or a download file that contains the immediately accessible link to download the product from our cloud server (Dropbox, etc).
As all of our products are digital downloads and are immediately accessible after purchasing, we do not accept returns. Due to the digital nature of the item, we are unable to revoke access or use of our digital products, therefore we cannot refund you for your purchase. However, if you have any problems at all with your file, please reach out to us and we can likely help you determine and fix the problem.